Connect your product experts with shoppers instantly over live video — empower them to provide 1-on-1 advice and personalized recommendations that bring your online store to life!
Features our customers love
Dynamic product search and display
Help shoppers discover products and learn about your brand. Integrates with Shopify so that your sales agents can search for products during the call and display them to your customers in real-time.
In-video shopping cart
Help your customers through the purchasing process. Add items to cart, apply discount codes, and let you customers checkout, all within the video call.
Customer profile
Empower your product experts to convert and retain customers. Within the video call, sales agents have access to a complete customer profile with rich insights about previous purchases, notes from past conversations, and items the customer has viewed.
Integrates with your website
No coding necessary as we provide out-of-the box widgets and banners that can be added directly on your e-commerce site. Shoppers join the video call directly from your site and are instantly connected with the next available sales agent.
Why use Rewind
Built for e-commerce
Rewind integrates with Shopify and fuses e-commerce capabilities (such as dynamic product display, add-to-cart, and cart checkout) with a live 1-to-1 HD video stream to drive conversion, engagement, retention, and brand loyalty. Supercharge your sales and keep customers coming back!
Rich self-serve dashboard & analytics
Track conversion and performance with our all-in-one dashboard, which features powerful analytics and sales attribution to better understand your sales pipeline. Add or remove sales agents with one click.
Privacy for shoppers
Shoppers have full control over their video and audio and can choose to turn them off at any time.
World-class support
Our customer success team will assist you every step of the way and be there to answer any questions and ensure a seamless experience.
Businesses love our video experience.
IT'S SUCH A PERSONAL INTERACTION AND THE INTERFACE IS SUPER USER FRIENDLY ON BOTH ENDS. ONLINE SHOPPING CAN BE OVERWHELMING AT BEST AND REWIND HAS ELIMINATED THAT FEELING FOR OUR CUSTOMERS.
Businesses are selling more with Rewind!
WE'VE BEEN SEEING A TREMENDOUS AMOUNT OF SUCCESS WITH THE CALLS LEADING TO CONVERSIONS WHICH IS OBVIOUSLY A MAJOR WIN!
Shoppers love using Rewind!
THIS WAS HONESTLY SO LOVELY AND UNLIKE ANY SERVICE I HAVE EVER EXPERIENCED. I FELT LIKE I WAS CHATTING WITH A CLOSE FRIEND.